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Due to an extremely high processing volume, we do not send notifications once pieces are ready. Instead, we have a 10 day guarantee. 10 days after your pieces are made or painted, they will be out on our shelf. After those initial 10 days, we will hold your pieces for an additional 20 days until recycling. In other words, after the initial 10 day processing time, you have almost 3 weeks to pick up your work. 

Pickup Policy

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